arte Hotel Wien Stadthalle

Room was small, not really renovated, but good enough to use the word "comfortable". Breakfast on the other had was very good and staff friendly. Location is perfect close to trams and city center.

Totally worth it. The room was nice, modern decor, like a new hotel basically. There is a nice mall with a supermarket and dispensary about 100m away at the end of the block. There are restaurants around also. The train station is very close by, a block away, maybe 200m on foot. The breakfast buffet is fantastic, up with the best I've encountered. I would eat heartily in the morning, and take a sandwich and piece of fruit with me, and that was me sorted for food each day I stayed. The staff are very friendly, helpful and welcoming. There is a bar by reception you can get drinks from 24 hours, the receptionist will serve you if there's no barman there, and there's an outdoor smoking area where nobody seemed to mind me having a cheeky puff with my beer. I would absolutely stay again. One of the beers in my room had been drunk, refilled with water, and the cap cleverly popped back on. I was very disappointed one night to think I was going to have a nice cold beer after enduring a summer heatwave, but it turned out to be water! I called reception and told them because I didn't want to be charged for it, and a customer service manager delivered a replacement beer personally in minutes. When I checked out, I was billed for the beer, but as soon as I explained what happened, told them the new beer is still in the fridge for the next person, they apologised again and removed the beer from my bill immediately. I appreciated their service and trust. I ate breakfast at the restaurant 5 days in a row, always later in the morning. On the day I checked out the staff were surprised to see me there at 7:30am. I said I was checking out shortly and they seemed genuinely disappointed to hear that! One of them joked that he was heartbroken, and both staff I chatted with wished me well and thanked me for staying. They were really very friendly, which I appreciate more than anything.

The room was like new and very clean (immaculate); they have the best housekeeping staff; they visit daily if you need your towels changed. Very comfortable bed. Soap, shampoo, cotton buds, etc. supplied. Good workstation. Bar fridge. Proximity to subway (5 mins walk). Shopping mall very close with everything (supermarket, etc.). We chose this hotel for its position almost next to the subway, quick trip into Vienna. We didn't eat in the hotel. Good price to value ratio. Front desk staff are excellent and helpful.

The hotel is nicely located just next to a metro station, making traveling around the city very easy. The room was nicely arranged and maintained. All in all it was a good stay. The whole hotel is designed around music and music bands, it was quite the surprise indeed as my visit to Vienna was about attending a concert, so it was quite the surprise indeed.

Was spacious had a free pool table and great vibes throughout. A lot bigger than expected. Nice location however the actual road itself was very dark at night, brothel opposite and a lot of strange people walking around however close to main part of Vienna so good location if you don’t mind walking past loads of crackheads past 8.